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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Bookings & Walk-ins

Showing 8 of 45

email conversations linked to bookings

Having used both Resdiary and DMN, the only thing missing from Resdiary is the fact that you can't email the booking. That way it keeps all communication together and you can send attachments necessary all through the same bit
4 days ago in Bookings & Walk-ins 0 Idea Received

Automatic confirmations when changing the time for a booking online

Would it be possible to make an automatic email confirmation to the guest when the time/date are changed for a booking online?
6 days ago in Bookings & Walk-ins 0 Idea Received

A colour highlighting the double booking Like the colour change for the partially seated or waiting area. I am sure we are not the only property having this issue. I think it would help properties a lot. We had two duplicate bookings tonight. Thank you for your quick response. Fiona

No description provided
17 days ago in Bookings & Walk-ins 1 Idea Received

An emoji if a guest has left reviews earlier

I would like to have an emoji or a sign in the booking so it's easier to catch if a guest has left an review before.
21 days ago in Bookings & Walk-ins 0 Idea Received

Intuitive Table Allocation

The system should know to move a booking of two people from one table to another, to accommodate a larger booking that requires a table join using the originally allocated table. Open Table has this feature and it's super helpful.
about 1 month ago in Bookings & Walk-ins 0 Idea Received

Show cancelled event bookings in the cancellation list

When a booking is created from the Event Manager and later cancelled, we need to find it in the Cancellation List for that date. The status of the Event should also be changed to Cancelled.
20 days ago in Bookings & Walk-ins 0 Idea Received

reservation for several days

It would save a lot of work if a reservation could be made for several days, i.e., instead of just one fixed day, e.g., 21st-23rd January 2026, and the reservation would be automatically applied at the same time with the same number of passengers.
about 2 months ago in Bookings & Walk-ins 0 Idea Received

Alert tables are nearing end time.

Having a bell alert similar to the alert of a new booking that would pop up showing a table is nearing end time at table. Currently shows as OVERRUN once table has reached the end of booking time, to have this highlighted to be able to alert floor...
about 1 month ago in Bookings & Walk-ins 0 Idea Received