Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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    Better ResDiary > Reslynx Integration

    We have both Reslynx PMS for our hotel rooms and ResDiary to manage our restaurant bookings. While these are linked, meaning if a hotel guest calls up to request a table we can make that booking through their room booking to drop into ResDiary, we...
    about 1 month ago in Integrations 0 Idea Received

    email conversations linked to bookings

    Having used both Resdiary and DMN, the only thing missing from Resdiary is the fact that you can't email the booking. That way it keeps all communication together and you can send attachments necessary all through the same bit
    7 months ago in Bookings & Walk-ins 1 Idea Received

    Walk in count

    Being able to see total amount of walk ins of the day, just beside the total covers. This would make it easier at the end of the day to see total booked reservations and walk ins. Would make it easier to go back on spesific days to see total walk ...
    6 months ago in  0 Idea Received

    Remove Clock Symbol on Booking Widget Calendar for Standby

    Remove the clock icon shown on partially-available dates in the booking widget calendar for standby list. Customers misinterpret this as meaning the entire day is fully booked, leading to lost bookings.
    9 months ago in Booking Widgets & Channels 1 Accepted to Backlog

    Scheduled/Automated Report Emails

    Ability to schedule reports (daily, weekly, etc.) to be automatically generated and emailed, including dashboard summaries, booking reports with total covers and dietary restrictions, and custom reports.Key requirements: Schedule any report for au...
    9 months ago in Reporting & Insights 1 Idea Received

    Esential Booking window improvment

    When the booking calendar shows up for your promotion it automatically says 'none available' until you select the date. This has lead to customer thinking we are fully booked. Can you change this working to 'Select Date' to prompt customers to do ...
    8 months ago in Booking Widgets & Channels 1 Idea Received

    Excel Tabular Format for Bookings Data Export

    Option to Export the Bookings Report with following details in tabular format in excel and csvHotel | Venue | Restaurant | Visit Date | Visit Time | Advance Covers | Same Day Covers | Walk In Covers | Total Covers | Average Duration | Average Spen...
    8 months ago in Reporting & Insights 0 Idea Received

    Deposit timeframe

    The ability to greater adjust the deposit expiry timeframe. Perhaps in days rather than just hours. The ability to make it open needed rather than entering a high number of hours. The ability to Taylor each deposit (not universal for all)
    about 2 months ago in Payments and Deposits 0 Idea Received

    Booking comments

    In the Booking list app, I would like to see not only the "note" symbol but also the full booking comments, visible as we have them now on guestplan.
    5 months ago in  0 Idea Received

    Automated Reports

    Although it's only happened a few times there have been occasions where resdiary has been inaccessible. We now regularly export and save our booking report to try and ensure we always have sight of some (not all) bookings coming in if this should ...
    about 2 months ago in Bookings & Walk-ins 0 Idea Received