Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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    Showing 45 of 45

    email conversations linked to bookings

    Having used both Resdiary and DMN, the only thing missing from Resdiary is the fact that you can't email the booking. That way it keeps all communication together and you can send attachments necessary all through the same bit
    8 days ago in Bookings & Walk-ins 0 Idea Received

    Refund through payment section

    Hi, is there chance that the 'Payments' section had the additional part of being able to refund?
    8 days ago in Payments and Deposits 0 Idea Received

    Auto-Refresh Diary for Online Bookings

    Online bookings should auto-populate in the diary in real-time without requiring manual page refresh. Currently, new bookings don't appear until the user refreshes or performs another action, which is problematic for venues with walk-ins and bar t...
    2 months ago in ResDiary Web 1 Idea Received

    Esential Booking window improvment

    When the booking calendar shows up for your promotion it automatically says 'none available' until you select the date. This has lead to customer thinking we are fully booked. Can you change this working to 'Select Date' to prompt customers to do ...
    about 1 month ago in Booking Widgets & Channels 1 Idea Received

    Booking Add-Ons / Extras in Widget

    Allow customers to add optional extras during the online booking process, such as cakes, champagne, flowers, or upgrades like Prosecco with afternoon tea.Current workaround: Venues create multiple promotion variants (e.g., 'Afternoon Tea' and 'Aft...
    2 months ago in Booking Widgets & Channels 1 Idea Received

    Widget - Add text to widget

    To be able to add wording to your booking widget
    about 2 months ago in Booking Widgets & Channels 1 Idea Received

    Automatic confirmations when changing the time for a booking online

    Would it be possible to make an automatic email confirmation to the guest when the time/date are changed for a booking online?
    10 days ago in Bookings & Walk-ins 0 Idea Received

    Multiple Price Points for Promotions (Adult/Child Pricing)

    Support for multiple price tiers within a single promotion, allowing customers to select quantities of different ticket types (adult, child, teen, member, etc.) and pay the correct total during prepayment.Currently, venues must either charge full ...
    2 months ago in ResDiary Web 0 Idea Received

    A colour highlighting the double booking Like the colour change for the partially seated or waiting area. I am sure we are not the only property having this issue. I think it would help properties a lot. We had two duplicate bookings tonight. Thank you for your quick response. Fiona

    No description provided
    22 days ago in Bookings & Walk-ins 1 Idea Received

    An emoji if a guest has left reviews earlier

    I would like to have an emoji or a sign in the booking so it's easier to catch if a guest has left an review before.
    25 days ago in Bookings & Walk-ins 0 Idea Received