Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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    Booking notification - allow condition for no deposit

    We have the option for Deposit exists, but we would like to put a cancellation link and this would only work if we can only show this to those with no deposit paid. The promo option would not work, as they change all the time. Number of guests is ...
    about 2 months ago in  11 Idea Received

    Auto-Refresh Diary for Online Bookings

    Online bookings should auto-populate in the diary in real-time without requiring manual page refresh. Currently, new bookings don't appear until the user refreshes or performs another action, which is problematic for venues with walk-ins and bar t...
    8 months ago in ResDiary Web 2 Idea Received

    Booking Add-Ons / Extras in Widget

    Allow customers to add optional extras during the online booking process, such as cakes, champagne, flowers, or upgrades like Prosecco with afternoon tea.Current workaround: Venues create multiple promotion variants (e.g., 'Afternoon Tea' and 'Aft...
    8 months ago in Booking Widgets & Channels 1 Idea Received

    Trigger a new email when clicking on guests email address

    We need the option to start an email communication with a guest by clicking on the guests email address. Just open the default email reader and add the guests email address. If possible also put the booking ref. in the subject line
    14 days ago in Bookings & Walk-ins 0 Idea Received

    Booking Form Field Customisation "Display Custom Fields on the Main Booking Form"

    The ability to display custom fields directly on the main booking form for staff, and optionally on the online booking form for customers, would greatly improve both usability and flexibility. Currently, all custom fields are automatically placed ...
    about 1 month ago in Booking Widgets & Channels 1 Idea Received

    Widget - Add text to widget

    To be able to add wording to your booking widget
    8 months ago in Booking Widgets & Channels 1 Idea Received

    Custom API token to give AI access to booking data

    I'd like to be able to give Claude direct access to our booking and cancellation data, so we can save a lot of time analysing it.
    5 months ago in  2 Idea Received

    Chit Print Fields to include Company name

    RDPSD-3146
    3 months ago in  0 Idea Received

    Better ResDiary > Reslynx Integration

    We have both Reslynx PMS for our hotel rooms and ResDiary to manage our restaurant bookings. While these are linked, meaning if a hotel guest calls up to request a table we can make that booking through their room booking to drop into ResDiary, we...
    22 days ago in Integrations 0 Idea Received

    Offer booking customers alternative times

    When a customer wants to book a certain time, the widget will show only the promotions available, it does not show where a different time (such as 15 minutes before or after is available), this leads to countless missed opportunities as customers ...
    2 months ago in  0 Idea Received