Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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All ideas

    Recurring promotion validity

    When creating a promotion which runs on the last Friday of the month for example, we currently need to create one promotion and then manually enter the last Friday of every month under the validity tab - so 12x entries. It would be better to selec...
    7 days ago in Admin & Settings 0 Idea Received

    Booking notification - allow condition for no deposit

    We have the option for Deposit exists, but we would like to put a cancellation link and this would only work if we can only show this to those with no deposit paid. The promo option would not work, as they change all the time. Number of guests is ...
    3 months ago in  11 Idea Received

    Open Stripe Connect for digital wallets

    We need to offer digital wallets in the Stripe Connect integration to make the payment experience better for guests. Solutions like Apple Pay, Google Pay, Mobile Pay and Vipps has great user interface.
    about 1 month ago in Payments and Deposits 0 Idea Received

    Deposit receipt notification

    Our system is set up to take card details for bookings under 8. Bookings over 8 we require a deposit of £10pp. It would be most helpful if an email notification could be sent to the bookings team so that they can move onto the next step of booking...
    7 days ago in Admin & Settings 0 Idea Received

    Option to move table hold to equivalent table

    When a table is on hold for an online booking, it should be possible to move the hold to a table with the same capacity.
    17 days ago in Bookings & Walk-ins 0 Idea Received

    Channel's with VIP status

    An option to set VIP status for any reservations made through a specific channel. For instance, we have a specific booking portal that only our hotel guests can access and we typically manually check the VIP status when one of these come in. It wo...
    22 days ago in Booking Widgets & Channels 0 Idea Received

    Auto-Refresh Diary for Online Bookings

    Online bookings should auto-populate in the diary in real-time without requiring manual page refresh. Currently, new bookings don't appear until the user refreshes or performs another action, which is problematic for venues with walk-ins and bar t...
    10 months ago in ResDiary Web 2 Idea Received

    Export Event Enquiry report from grid view as .csv with full details

    On the grid view when navigating to the Event Enquiry feature, you can only print report as PDF. I want to be able to download all this information as a .csv & be able to add/edit the columns applicable When going to Reports > Event Reports...
    13 days ago in Reporting & Insights 0 Idea Received

    Booking Add-Ons / Extras in Widget

    Allow customers to add optional extras during the online booking process, such as cakes, champagne, flowers, or upgrades like Prosecco with afternoon tea.Current workaround: Venues create multiple promotion variants (e.g., 'Afternoon Tea' and 'Aft...
    10 months ago in Booking Widgets & Channels 1 Idea Received

    Widget - Add text to widget

    To be able to add wording to your booking widget
    9 months ago in Booking Widgets & Channels 1 Idea Received