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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

Status Idea Received
Created by Guest
Created on Feb 16, 2026

Menu Items

Like the Menu option to send to guests. Is great for pre-orders. A few suggestions to improve it:

  • Visually is unappealing, with no chance to add branding or images. Have seen competitors do much more with this.

  • No way to send guests two menus (for example a drinks pre-order and a set menu). To do this currently I would have to create a duplicate booking and attach different menus to each.

  • Merge Menus. Similar to the above. If you have multiple menus, would be much easier to simply create a menu and have option to pull in other menus. Makes the admin of pre-orders much less laborious.

  • Updating menus items should update menus (if not already sent to guest). It's crazy you have to then go into the menu, unattach the item and then reattach. If you have the same item on multiple menus (like we do), or multiple items being updated, then it becomes a massive time resource.

  • Should have the option to choose whether to update a pre-order menu that has already been sent to a guest.

  • Attach files