Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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ResDiary

    Booking notification - allow condition for no deposit

    We have the option for Deposit exists, but we would like to put a cancellation link and this would only work if we can only show this to those with no deposit paid. The promo option would not work, as they change all the time. Number of guests is ...
    about 2 months ago in  11 Idea Received

    Move Table Only

    Would it be possible to add this same feature to the desktop version as the app version. Where (in grid)if you select and drag a table to reallocate it and accidentally move the time slot you are given the option to move table only (and keep the t...
    7 days ago in Bookings & Walk-ins 0 Idea Received

    Skip Calendar Screen in Widget for Single Promotions

    In the widget the promotions screen can be skipped, why cant the calendar screen be skipped.?Especially if we give the promotionid to the widget.
    7 days ago in Booking Widgets & Channels 0 Idea Received

    Create an MCP for Claude and other AI

    MCP needed to allow AI to analyse booking data. ResDiary reporting capability is poor. No help with CRM. I want to find most frequent regulars, regulars who haven’t visited in 6 months etc. deduplicate our guest data etc.
    7 days ago in Reporting & Insights 0 Idea Received

    Auto-Refresh Diary for Online Bookings

    Online bookings should auto-populate in the diary in real-time without requiring manual page refresh. Currently, new bookings don't appear until the user refreshes or performs another action, which is problematic for venues with walk-ins and bar t...
    9 months ago in ResDiary Web 2 Idea Received

    Booking Add-Ons / Extras in Widget

    Allow customers to add optional extras during the online booking process, such as cakes, champagne, flowers, or upgrades like Prosecco with afternoon tea.Current workaround: Venues create multiple promotion variants (e.g., 'Afternoon Tea' and 'Aft...
    9 months ago in Booking Widgets & Channels 1 Idea Received

    Booking Form Field Customisation "Display Custom Fields on the Main Booking Form"

    The ability to display custom fields directly on the main booking form for staff, and optionally on the online booking form for customers, would greatly improve both usability and flexibility. Currently, all custom fields are automatically placed ...
    about 2 months ago in Booking Widgets & Channels 1 Idea Received

    Widget - Add text to widget

    To be able to add wording to your booking widget
    8 months ago in Booking Widgets & Channels 1 Idea Received

    Offer booking customers alternative times

    When a customer wants to book a certain time, the widget will show only the promotions available, it does not show where a different time (such as 15 minutes before or after is available), this leads to countless missed opportunities as customers ...
    3 months ago in  0 Idea Received

    Custom API token to give AI access to booking data

    I'd like to be able to give Claude direct access to our booking and cancellation data, so we can save a lot of time analysing it.
    5 months ago in  2 Idea Received