Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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All ideas

    Add an alternative way to set opening hours

    It would be much more logical to be able to enter opening hours without the extreme use of close outs
    about 2 months ago in Admin & Settings 0 Idea Received

    Mailchimp integration

    mailchimp integration to send opt in subscribers direct to mailchimp rather than having to download the data manually.
    8 months ago in Integrations 0 Idea Received

    Manage user access across multiple venues

    To add/amend users, you need to go into the settings of the venue where they were first set up. A central dashboard with all users and permissions would save having to switch venues to find their 'home' venue.
    2 months ago in Admin & Settings 0 Idea Received

    Radio Buttons for 'Custom fields' ref Occasion tracking

    Adding radio-button style occasion tracking to the ResDiary booking widget would significantly improve both the guest experience and the quality of customer insights available to venues. Radio buttons provide a faster, more intuitive way for guest...
    4 months ago in  0 Idea Received

    Promotion Images in Booking Widget

    Display uploaded promotion images within the standard booking widget so customers can see them when making a booking. Currently only available to customers who develop their own custom widget.
    9 months ago in Booking Widgets & Channels 0 Idea Received

    Unarrived booking colour

    When we mark a reservation as seated in table plan view, the colour changes from a light green to a slightly different shade of green. Is there a way we can change it to a completely different colour, as the current change is confusing? Also, in y...
    5 months ago in  0 Idea Received

    Product enhancement - Online Cancellation Flow

    Simplify the online cancellation flow by removing the unnecessary extra 3 steps before confirming the cancellation.
    5 months ago in  0 Idea Received

    A colour highlighting the double booking Like the colour change for the partially seated or waiting area. I am sure we are not the only property having this issue. I think it would help properties a lot. We had two duplicate bookings tonight. Thank you for your quick response. Fiona

    No description provided
    7 months ago in Bookings & Walk-ins 1 Idea Received

    Intuitive Table Allocation

    The system should know to move a booking of two people from one table to another, to accommodate a larger booking that requires a table join using the originally allocated table. Open Table has this feature and it's super helpful.
    8 months ago in Bookings & Walk-ins 0 Idea Received

    Whiteboard/weekly planner

    I think it would be really hand to have a a "whiteboard" button on the toolbar (next to the 'over run' button) that has a pop up for weekly/monthly notes. I would use it to leave notes/links for upcoming functions in the week and/or month. Current...
    3 months ago in  0 Idea Received