Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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    Showing 45 of 45

    Calendar View / Weekly View

    A calendar view (monthly or weekly) that displays upcoming bookings, similar to a paper calendar, allowing staff to quickly see availability when clients call to book.Show total covers per day for each service to assist with HR/staffing planningCo...
    2 months ago in ResDiary Web 0 Idea Received

    Colour Picker

    Not a problem, per say, but a little idea. I have been trying to match our widget colours with our branding colour, I thought it would be a good idea if you had one of those colour picker option button where you can go to a different web page/scre...
    about 1 month ago in Booking Widgets & Channels 0 Idea Received

    Auto merge duplicate guest records

    With an option to merge guest records based on email and mobile number automatically, our data would be of a much higher quality.
    about 1 month ago in Customer Data 0 Idea Received

    Tables - Bulk Disabling

    The ability to bulk enable / disable tables using a radio button on each table with select / deselect filter would allow us to do a load in one go.
    about 2 months ago in Admin & Settings 0 Idea Received

    Alert tables are nearing end time.

    Having a bell alert similar to the alert of a new booking that would pop up showing a table is nearing end time at table. Currently shows as OVERRUN once table has reached the end of booking time, to have this highlighted to be able to alert floor...
    about 2 months ago in Bookings & Walk-ins 0 Idea Received

    Booking Codes Improvement

    We would like to request improvements to the booking code system within the platform. Currently, the booking codes we create are limited to letters, and these often do not align well with the relevant tags. Since symbols cannot be used, we would a...
    about 2 months ago in Mobile App 0 Idea Received

    Beta version close out

    I am not impressed by the Beta version. The coloured dots don’t have anything like the impact of the coloured-in blocks on the calendar. I also don’t understand why one can only see a maximum of three months. I like to enter our quarterly closures...
    about 2 months ago in Other 0 Idea Received

    OHIP Enhancement

    Ideally we would like the OHIP interface from Opera Cloud to pull in the guest mailing address into Resdiary in addition to the email address and contact phone number. This was a functionality that was in place with the HTNG interface connection.
    about 2 months ago in Integrations 0 Idea Received

    Close Out Removal Tracking/Audit

    Track who has removed close-outs from the diary, to identify unauthorised or accidental availability changes. Currently, close-out notifications exist when services are closed, but removal isn't audited.Add this to the Setup Changes Audit with ema...
    2 months ago in ResDiary Web 0 Idea Received

    Real-Time Orange Timeline Indicator

    The orange time indicator on the diary updates in 15-minute intervals rather than real-time, causing confusion—particularly for walk-ins where tables may appear available for up to 15 minutes longer than they actually are. Request to show the curr...
    2 months ago in ResDiary Web 0 Idea Received