Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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All ideas

    Offer booking customers alternative times

    When a customer wants to book a certain time, the widget will show only the promotions available, it does not show where a different time (such as 15 minutes before or after is available), this leads to countless missed opportunities as customers ...
    3 months ago in  0 Idea Received

    Custom API token to give AI access to booking data

    I'd like to be able to give Claude direct access to our booking and cancellation data, so we can save a lot of time analysing it.
    5 months ago in  2 Idea Received

    Chit Print Fields to include Company name

    RDPSD-3146
    3 months ago in  0 Idea Received

    Send Payment Landing Page link with SMS

    Today we only the option to send email for the payment landing page. We should also be able to offer this to customers with mobile only.
    3 months ago in  0 Idea Received

    Dog options

    Have a tickbox available for customers brining a dog making a online reservation. This tickbox will then automatically make the dog icon appear on the completed booking, saving the staff having to manually select this once a booking is made. This ...
    6 months ago in Bookings & Walk-ins 0 Idea Received

    Trigger a new email when clicking on guests email address

    We need the option to start an email communication with a guest by clicking on the guests email address. Just open the default email reader and add the guests email address. If possible also put the booking ref. in the subject line
    28 days ago in Bookings & Walk-ins 0 Idea Received

    Resdiary App light mode toggle

    Would love to see a light mode option for the android and IOS app of resdiary
    about 2 months ago in Mobile App 0 Idea Received

    Discount code in booking

    We would like the opportunity to provide discount codes for our customers (special time limited offers for instance) and our employees. This code is to be entered in the booking process for a discounted price, just like in web shops etc. Hope this...
    5 months ago in  0 Idea Received

    Multiple Price Points for Promotions (Adult/Child Pricing)

    Support for multiple price tiers within a single promotion, allowing customers to select quantities of different ticket types (adult, child, teen, member, etc.) and pay the correct total during prepayment.Currently, venues must either charge full ...
    9 months ago in ResDiary Web 0 Idea Received

    Better ResDiary > Reslynx Integration

    We have both Reslynx PMS for our hotel rooms and ResDiary to manage our restaurant bookings. While these are linked, meaning if a hotel guest calls up to request a table we can make that booking through their room booking to drop into ResDiary, we...
    about 1 month ago in Integrations 0 Idea Received