Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

ADD A NEW IDEA

All ideas

    Automaticaly place standby list bookings when a table is free

    The solution today will offer a cancelled table to a new booking even if we have a standby list. We need this to first be offered to the standby list.
    4 months ago in Bookings & Walk-ins 0 Idea Received

    Hovvering pop up box removal

    When skimming over bookings / moving tables around in the diary the grey/black pop up box is a bit annoying and doesn’t help to see gaps to move table too. disable grey box pop up and when guests arrive if we see a comment is attached, we can clic...
    4 months ago in  0 Idea Received

    Show cancelled event bookings in the cancellation list

    When a booking is created from the Event Manager and later cancelled, we need to find it in the Cancellation List for that date. The status of the Event should also be changed to Cancelled.
    8 months ago in Bookings & Walk-ins 0 Idea Received

    An emoji if a guest has left reviews earlier

    I would like to have an emoji or a sign in the booking so it's easier to catch if a guest has left an review before.
    8 months ago in Bookings & Walk-ins 0 Idea Received

    Bespoke email opt-in consent wording

    Let organizations add their own specific consent statements rather than hardcoded ''I would like to receive news and offers from [name] by'
    8 months ago in Customer Data 0 Idea Received

    Auto merge duplicate guest records

    With an option to merge guest records based on email and mobile number automatically, our data would be of a much higher quality.
    8 months ago in Customer Data 0 Idea Received

    Alert tables are nearing end time.

    Having a bell alert similar to the alert of a new booking that would pop up showing a table is nearing end time at table. Currently shows as OVERRUN once table has reached the end of booking time, to have this highlighted to be able to alert floor...
    9 months ago in Bookings & Walk-ins 0 Idea Received

    Booking Codes Improvement

    We would like to request improvements to the booking code system within the platform. Currently, the booking codes we create are limited to letters, and these often do not align well with the relevant tags. Since symbols cannot be used, we would a...
    9 months ago in Mobile App 0 Idea Received

    reservation for several days

    It would save a lot of work if a reservation could be made for several days, i.e., instead of just one fixed day, e.g., 21st-23rd January 2026, and the reservation would be automatically applied at the same time with the same number of passengers.
    9 months ago in Bookings & Walk-ins 0 Idea Received

    Better Visuals and Buttons on Minimal Display Mode

    Improve the minimal display mode with key navigation buttons (back/forth days, close-out) visible on the same page to reduce switching between modes. Also add a daily comments/notes bar for quick internal messages (e.g., 'customer with airborne nu...
    9 months ago in ResDiary Web 0 Idea Received